At https://qi-kratom.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), your privacy and the protection of your personal data are of utmost importance. This Privacy Policy provides a detailed explanation of our approach to handling your data, in compliance with various international privacy standards, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais Alteração (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is designed to cover all interactions with our website, applications, services, and products. Please be aware that this policy does not extend to external platforms, applications, products, or services that may be accessed through links on our platform, each of which will have its own privacy policies.
Our processing activities involve interactions when you:
- Use our applications and services as an authorized user.
- Visit any of our websites that are linked to this Privacy Statement.
- Engage with communications from us, including newsletters, emails, phone calls, or text messages/SMS.
We collect a range of personal data to facilitate your use of our services. This includes:
- Account information for managing user access and preferences.
- Payment information to process transactions.
- Financial information as part of payment processing.
- Purchase information to track orders and fulfill customer service requests.
- Mobile device identifiers for targeted services and personalized experiences.
- Location data to provide location-based services where applicable.
- Feedback to improve our products and services.
- Social media information if you interact with us through these platforms.
- Product information to understand usage patterns and enhance user experience.
We gather this information primarily through direct user input, interactions on our platform, and the use of automated technologies such as cookies and tracking tools. In some instances, we may also receive data from third parties, subject to their privacy policies.
Our website uses cookies to enhance user experience, provide targeted recommendations, and perform analytics to optimize our services. These cookies are categorized into Strictly Necessary, Preference, and Analytics, with each type serving a distinct function. Users have the option to control or disable non-essential cookies through our integrated Cookie Manager.
We adhere to strict data retention policies in accordance with legal requirements and the original purpose for which the data was collected. Once the data is no longer needed, we take steps to delete or anonymize it.
To safeguard your personal data, we implement a range of organizational and technical measures. This includes the use of encryption for sensitive communications and the selection of secure third-party service providers.
We recognize the importance of protecting children’s privacy. Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal data from children under this age without verifiable parental consent.
Under various privacy laws, you have a set of rights regarding your personal data. Depending on your location, these may include the right to access, rectify, delete, or restrict the use of your data, as well as the right to data portability, object to processing in certain circumstances, opt-out of marketing, and non-discriminatory treatment for exercising your privacy rights. To exercise any of these rights, please contact our dedicated privacy team.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through an announcement on our website.
For inquiries, requests to unsubscribe from communications, or any data-related questions, you can reach out to us via email at [email protected] or by sending a letter to the address provided on our website. Your privacy matters to us, and we are committed to addressing your concerns in a timely and professional manner.